FAQ
Find quick answers to common questions. Our expert support team is also ready to help.
What is your lead time for custom robotic joint modules?
A1: For custom projects, our standard lead time is 4-12 weeks. This allows for design, prototyping, testing, and quality production. We prioritize reliability over speed, but expedited options may be available for urgent requirements. Contact us with your specifications for a precise timeline.
Q2: Do you offer any warranty on your components?
A2: Yes, we stand firmly behind our quality. All our precision components come with a standard 36-month warranty against manufacturing defects. We also offer extended warranty options to ensure your long-term peace of mind and project security.
What is your typical Minimum Order Quantity (MOQ)?
A3: We specialize in both prototype-stage small batches and large-scale production. Our MOQ is flexible and determined by the product's customization level. We are committed to supporting your growth, from initial R&D to mass production. Please discuss your volume needs with our sales team.